To display this page you need a browser with JavaScript support. Requisition #: PAS2404 Job Category: Other Department: Patient Access Services Job Type: Temporary Full Time Contract End Date: November 3, 2024 Open Positions: 1 Job Number: J0424-1067 OVERVIEW The Registration Clerk is responsible for the accurate and efficient scheduling and registration of all patients in the hospital ADT and Scheduling System. EDUCATION - Grade 12 or equivalent. - Completion of Medical Office Administration or Patient Registration courses preferred. QUALIFICATIONS - 2 years recent relevant registration, admitting and appointment scheduling experience required. - Previous clerical experience in a hospital/medical environment preferred. - Knowledge of hospital Admission, Discharge and Transfer (ADT) Systems preferred. - Knowledge of patient scheduling systems preferred. - Strong customer service skills and experience required. - Demonstrated ability to multi-task and problem-solve. - Demonstrated ability to accurately type a minimum of 35-45 wpm. - Knowledge of medical terminology an asset. - Flexibility to adapt to a dynamic work environment. - Demonstrated proficiency in MS Office; Windows, Word, Excel and Outlook email. - Call-Center or similar telephone customer service experience preferred. - Evidence of ongoing education such as post-secondary courses, seminars, workshops, etc. - Strong communication, interpersonal, and organizational skills. - Demonstrated ability for attention to detail while providing high standards of accuracy and efficiency. - Experience collecting and processing payments are preferred. - Demonstrated ability to manage stressful situations with empathy. - Good work and attendance record required. - All employees of Michael Garron Hospital (MGH), a division of TorontoEast Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario. - All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH. - All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices. Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption pursuant to the Ontario Human Rights Code. Are you interested in this job? Header Profile options Job OpportunitiesCareer AlertMy ProfileHelp