Manager, Inpatient Mental Health (T5)

OVERVIEW

This position is an exciting opportunity for an experienced leader who is passionate about improving services for mental health patients and their families.  The Patient Care Manager, Mental Health Services is responsible for ensuring that patient care and services are delivered in accordance with the Hospital’s vision, strategic directions and goals including be excellent, lead wisely and build community. This is achieved in partnership with the Clinical Resource Leader (CRL) by leading the provision of patient and family centered care, encouraging people, ensuring value, and inspiring innovation.  

The Patient Care Manager consistently uses best practices in: leadership, business management innovation, planning and goal setting, process enhancement and standardization, project and change management, team development and performance, communication and problem solving. The Patient Care Manager also manages financial and human resources to ensure optimal and accountable performance of the unit/ service areas.  The Manager shares responsibility with the Clinical Resource Leader in ensuring a quality practice setting, based on evidence-supported clinical practice standards that inspire staff to achieve service excellence reflected by high levels of patient satisfaction within a culture of safety and learning. The successful candidate will have excellent interpersonal skills and be able to successfully build effective relationships with both internal and external partners.

EDUCATION

- Baccalaureate Degree in Nursing, Master of Health administration, or Master of Social Work, required.
- Current registration with professional College/Association if applicable.

QUALIFICATIONS

- Minimum of five (5) years recent related clinical experience within an acute care mental health hospital setting, at least two years in a leadership capacity required.
- Demonstrated proven ability to engage staff in patient focused, evidence based high quality patient care required.
- Strong leadership skills and change management skills is required.
- Demonstrated business acumen required.
- Demonstrated sound knowledge of risk management and best practice related to patient and staff safety and continuous quality improvement required.
- Demonstrated superior problem solving, analytical and critical thinking skills required.
- Demonstrated ability to forecast, plan andmonitor the operating and capital equipment budget for areas of responsibility required.     
- Broad knowledge of patient care population service challenges.
- Sound labour and employee relations skills - experiencein a unionized environment is an asset.
- Excellent verbal and written communication skills. required.
- Demonstrated knowledge of organizational structures and functions.
- Demonstrated embodiment of MGH Core values; proven ability to work effectively as a team member required. 
- Demonstrated ability to advocate for patients, staff and the advancement of professional practice required.
- Knowledge of scheduling and staffing principles and experience with staffing required.
- Demonstrated ability to develop a healthy workplace including fair and equitable work practices required.
- Working knowledge of clinical/administrative computer software, including MS office, scheduling and payroll systems required.
- Good work and attendance record required.
- All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
- All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
- All employees are accountable for protecting the psychological health and safety of  themselves and their co-workers through adherence to MGH's policies and  practices.

Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption pursuant to the Ontario Human Rights Code.