To display this page you need a browser with JavaScript support. Requisition #: FRACT2402 Job Category: Administrative / Clerical Department: Fracture Clinic Job Type: Permanent Part Time Open Positions: 1 Job Number: J0324-1369 OVERVIEW Acts as part of a multi-disciplinary team, facilitating patient flow throughout the clinic visit in Amb Surgical Services including Day Surgery, PAC and GSC. This may involve booking, registration, file management, preparing a patient for a visit/examination, arranging post-visit follow up reception, liaising with physician's office, and other clerical functions. EDUCATION - Minimum Grade 12 or equivalent required. - Post-secondary education preferred. QUALIFICATIONS - 2 to 5 years recent relevant experience (within the last two years) in a fast paced surgical clinic environment required. - Demonstrated ability to work well independently, as well as in a fast paced multidisciplinary team environment. - Demonstrated innovation in problem solving and critical thinking skills. - Excellent written and verbal communication skills required with members of the public. - Professional telephone etiquette is mandatory. - Proficient in the use of Powerchart, ANSOS, ESM, SAP/SRM, Word and Excel preferred. - Demonstrated familiarity with processing required diagnostic/lab requisitions as appropriate. - Relevant knowledge of procedures, terminology and equipment utilized in Surgery Health Services in order to complete required paperwork. - Demonstrated knowledge of Back Awareness training. - Demonstrated ability to provide excellent customer service skills is required; with the ability to ensure that clear direction is provided to all patients and follow up concerns are addressed in a calm and professional manner at all times. - Excellent organizational skills required. - Demonstrated experience in the coordination of patient bookings is preferred. - Demonstrated familiarity with chart and file management. - Meet and exceed where possible, predefined departmental standards. - Must be willing to work on all areas of the surgical health service as required (skills & abilities considered). - Position requires rotation to GSC, Pre-Admission Clinic and Day Surgery. - Good work and attendance record required. - All employees of Toronto East Health Network - Michael Garron Hospital (MGH) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario. - All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH. - All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to Toronto East Health Network's policies and practices. Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption pursuant to the Ontario Human Rights Code. Are you interested in this job? Header Profile options Job OpportunitiesCareer AlertMy ProfileHelp