Communications and Community Engagement Coordinator

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Job Number:
Requisition #:
Job Category:
Administrative / Clerical
Michael Garron Hospital
Job Type:
Temporary Full Time
Open Positions:


Reporting to the Senior Communications Specialist, Corporate Communications, the Communications and Community Engagement Coordinator will work collaboratively with the MGH Corporate Communications team; the Communications Committee for East Toronto Health Partners (ETHP), the Ontario Health Team (OHT) serving East Toronto; and stakeholders across the hospital and OHT to support communications needs related to COVID-19 and other projects across the hospital and OHT.

The Communications and Community Engagement Coordinator will be required to work remotely and on-site at the hospital as needed. MGH has robust screening and physical distancing practices in place for all employees to ensure a safe and healthy work environment during the COVID-19 pandemic. 

Primary Responsibilities:

Pandemic Communications
-  Collaborate with the MGH Corporate Communications team and ETHP Communications Committee on initiatives related to pandemic response and recovery in East Toronto, including COVID-19 OutreachCentres, testing, treatment and vaccines
-  Assist MGH and community partners on communications strategies to help share important information about COVID-19 and other preventative healthcare services
-  Develop and update communication products and materials including websites, intranet, social media, flyers and briefing notes 
-  Support other departmental projects and needs as assigned 

Public Relations, Media and Social Media
-  Serve as the first point of contact for media requests for MGH and ETHP, and work with team members to develop and facilitate responses
-  Support the documentation of media requests and mentions to help inform team, leadership and clients of media relations work
-  Support the design and development of content onMGH’s and ETHP’s social media platforms

Content Creation: Writing/Interviewing/Storytelling
-  Increase awareness of MGH’s and ETHP’s healthcare services, community programs, partnerships, research and people by contributing to MGH’s and ETHP’s digital newsrooms
-  Pitch, research, write and interview subject matter experts for stories on MGH’s and ETHP’s corporate websites, social media channels, internal and external newsletters and community/trade publications
-  Use a variety of multimedia platforms to distribute and leverage content and increase engagement, including photography, video, infographics and new media platforms

Internal and External Communications
-  Write, edit and update content for MGH’s corporate website and intranet, and ETHP’s corporate website, and provide support on client requests and updates 
-  Support the planning and publication of ETHP’s internal and external newsletters
-  Support with communications planning efforts on corporate campaigns and developing assets that contribute to the successfulexecution of campaigns across MGH and ETHP
-  Use data and analytics to evaluate success of content and campaigns and identify opportunities for improvement and further engagement

Special Projects
-  Support the implementation of special projects and other assignments as required


-  Post-secondary degree or diploma in communications, public relations, journalism or related field, and one to two years of experience in communications or related field


-  Excellent written, listening and presentation skills
-  Positive team player who works collaboratively with stakeholders across the hospital, OHT and community
-  Highly motivated and demonstrated success in taking initiative and problem solving
- Proven ability to work in a fast-paced environment and effectively manage multiple competing requests with great attention to detail
-  Present ideas and communication plans clearly and articulately to key audiences
-  Maintains professionalism and represents the hospital and OHT with diplomacy
-  Proficiency using Microsoft Office Suite, social media platforms and content management systems
-  Knowledge and experience with graphic design platforms such as Canva, video filming and editing considered an asset
-  Previous experience in a healthcare or hospital setting considered an asset
- All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) 
[formerly Toronto  East General Hospital (TEGH)] agree to work within the legislated practices of the 
Occupational Health and Safety Act of Ontario.
- All employees of MGH are responsible to contribute to a transparent culture of patient andstaff 
safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
-  All employees are accountable for protecting the psychological health and safety of  themselves 
and their co-workers through adherence to MGH's policies and  practices.

Vaccines (COVID-19 and others) are arequirement of the job unless you have an exemption pursuant to the Ontario Human Rights Code.

All applications must include a cover letter and resume to be considered for the position.