Personal Support Worker (Emergency Department)

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Job Number:
Requisition #:
Job Category:
Emergency Department
Job Type:
Temporary Part Time
Open Positions:


The Personal Support Worker participates in direct and indirect patient care activities in order to carry out the Interprofessional care plan. The scope of activities are directed and assigned by the RN or RPN. To support the provision of excellent patient care, the principal responsibilities of the Personal Support Worker include performing basic patient care functions which contribute to the implementation of the Interprofessional care plan; assisting with patient nutritional needs; contributing to the patient information collection/documentation process; practicing infection control and safety measures to maintain the highest standard of patient care/safety; ensuring a clean and safe environment for patient care/treatment; contributing to patient assessment; performing transportation function; performing departmental duties, following strict adherence to confidentiality policies; performing cross-functional and other duties consistent with the job classification or clinical specialty, as required.



-  A personal support worker certificate or diploma from an accredited college. 
-  Completion of Basic Cardiac Life Support (B.C.L.S.) required.
-  Ability to speak, read, write and comprehend the English language.



-  1 - 2 years of recent relevant work experience.
-  Willingness to work in all areas of the health service (skills & abilities considered).
-  Knowledge of the Occupational Health & Safety Act and other relevant legislation.
-  Knowledge of the Workplace Hazardous Materials Information System.
-  Knowledge of Hospital and departmental policies, procedures, protocols and practices.
-  Knowledge of Emergency Codes.
-  Work is moderately heavy involving lifting, considerable walking, and standing, bending, pushing and pulling of equipment. 
-  Demonstrated knowledge of infection control.
-  Demonstrates a positive attitude and the willingness to work effectively in a team.
-  Demonstrated commitment to on-going learning and professional development.
-  Demonstrated aptitude to foster caring and trusting relationships with patients and families in an effort to support patient focused care.
-  Ability to maintain a consistent level of productivity and efficiency.
-  Ability to perform responsibilities in a courteous manner.
-  Compliance with confidentiality requirements under TEGH Privacy Policy.
-  Effective organizational, interpersonal and communication skills.
-  Patient service oriented, with the ability to effectively work with diversity.
-  Good work and attendance record is required.
- All employees of Toronto East Health network - Michael Garron Hospital (MGH) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
- All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
-  All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to Toronto East Health Network's policies and practices.

Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption pursuant to the Ontario Human Rights Code.